Never Get Missed Privacy Policy

Effective date: May 21, 2026

Never Get Missed helps businesses recover missed customer calls, qualify service requests, and manage booking workflows.

Information We Collect

Never Get Missed may collect business contact information, customer lead details, phone numbers, service requests, appointment details, and conversation records needed to provide missed-call recovery and booking services.

How We Use Information

We use information to notify businesses about missed calls and leads, send or display lead recovery messages, qualify service requests, help schedule appointments, show business performance and recovered revenue metrics, and improve reliability and product functionality.

Third-Party Services

Never Get Missed may use third-party providers for communication, artificial intelligence, scheduling, analytics, hosting, and payment processing. Examples may include Twilio, OpenAI, Google Calendar, Stripe, and cloud hosting providers.

Phone And SMS Data

Never Get Missed is intended to work with business communication systems, such as Twilio or VoIP business numbers. The app should not access a user's personal call logs or personal SMS messages unless a future version clearly discloses that use and complies with all applicable platform policies.

Data Sharing

We do not sell customer lead data. We share information only as needed to provide the service, comply with law, prevent abuse, or support business integrations requested by the account owner.

Data Retention

We retain lead and account information for as long as needed to provide the service or as required by law. Businesses may request deletion of their account data.

Security

We use reasonable technical and organizational measures to protect data. No online service can guarantee absolute security.

Contact

For privacy questions, contact support@getnevermissed.net.